Effective Date: April 20, 2026
Entity: Sanatana School Private Limited
Website: https://sanatanaschoolonline.com/
Contact: sanatanaschoolonline@gmail.com
By accessing or using Sanatana School Online, you agree to be bound by these Terms & Conditions, our Privacy Policy, our Refund / Cancellation Policy, our Child Safety & Data Promise, and any other policies published on this website. If you do not agree, please do not use the platform.
Sanatana School Online is a values-based and spiritual learning platform primarily designed for children aged 5 to 10, and operated by Sanatana School Private Limited, a company incorporated under the Companies Act, 2013, India.
The platform is designed to help children grow in calmness, character, focus, inner strength, and rooted values through guided stories, practices, creative reflection, and structured learning paths.
Sanatana School Online may only be purchased, activated, and supervised by a parent or lawful guardian who is at least 18 years old. The parent or guardian is the legal contracting party for all purchases, permissions, consents, communications, and account decisions relating to the child’s use of the platform.
By registering, you represent and warrant that you are 18 years of age or older, are legally authorized to act on behalf of the child, and have provided accurate, current, and complete information.
Only parents or guardians may create accounts. A parent account must be created first, after which one or more child profiles may be added as permitted by the purchased plan.
Sanatana School may use age-gating, OTP verification, consent logs, and additional verification methods before account activation, before enabling certain features, or before approving any child content for community or public display.
If required verification is not completed, Sanatana School may suspend, restrict, or refuse access.
Sanatana School may offer one complimentary lesson from Path 1 before purchase for evaluation purposes only. This free lesson is intended only to help parents assess the teaching style, content format, and suitability of the platform.
The free lesson may not be copied, recorded, redistributed, screen-captured, commercially reused, or publicly shared.
Sanatana School may offer introductory launch pricing, including special pricing for Founding Families, for a limited number of enrollments or a limited time. Pricing may change at any time without prior notice unless already confirmed in a completed order.
All payments are one-time payments only, are not subscriptions, and are not subject to auto-renewal unless explicitly stated otherwise on the checkout page.
Payments are processed through authorized third-party payment gateways, including Indian and international payment processors. Sanatana School does not store full credit card, debit card, or banking credentials.
For international transactions, the amount charged may be subject to exchange rates, bank fees, card network fees, taxes, or other cross-border charges imposed by your payment provider or local authority. Sanatana School is not responsible for such third-party charges outside its direct control.
Access to purchased content is generally granted after successful payment confirmation, subject to technical processing, verification, and platform readiness.
Unless otherwise stated on the product page, the learning journey, bundle, or purchased access remains valid for 12 months from the date of purchase.
No automatic extensions, pauses, freezes, transfers, or carry-forwards are provided. Any exception, if granted, will be entirely at Sanatana School’s sole discretion.
Parents may choose to upload or submit a child’s homework, drawings, reflections, voice notes, or videos for learning accountability, feedback, certification, or community participation.
Homework, drawings, written submissions, and voice notes are generally intended for internal educational use and are ordinarily visible only to the Sanatana School team unless expressly stated otherwise.
Videos or similar content will not be displayed to the public or the enrolled family community unless the parent or guardian gives explicit approval through the verification process required by the platform, which may include OTP confirmation.
If the parent approves content for display, the parent grants Sanatana School a non-exclusive, royalty-free, revocable license to host, display, reproduce, and communicate that approved content solely for platform, educational, community, or promotional purposes. Parents may request removal at any time, subject to reasonable technical and legal requirements.
The “Chat with Jyostna” feature is available only through the parent account. It may be used for parent questions and for child learning doubts submitted by the parent on the child’s behalf.
No direct unsupervised child-to-adult communication is permitted through this feature. Response times may vary, but Sanatana School aims to respond within 24 working hours wherever reasonably possible.
All platform content, including lessons, curriculum structure, audio, video, scripts, activities, graphics, downloads, branding, logos, designs, and software elements, is the exclusive property of Sanatana School Private Limited or its licensors.
You may not copy, reproduce, record, republish, upload, distribute, screen-record, scrape, translate, adapt, resell, sublicense, or commercially exploit any part of the platform without prior written permission.
You agree not to share login credentials with unauthorized persons, misuse the platform, impersonate another person, upload inappropriate or unlawful content, attempt unauthorized access, or use the platform for resale, redistribution, institutional use, or commercial exploitation.
Violation of these Terms may result in restriction, suspension, termination, or content removal without refund.
Sanatana School will use commercially reasonable efforts to keep the platform available and functioning properly. However, uninterrupted or error-free operation cannot be guaranteed.
Availability may be affected by maintenance, connectivity issues, third-party service failures, cyber incidents, gateway outages, force majeure events, legal restrictions, or other events beyond reasonable control.
Sanatana School is committed to child safety, parental control, and responsible data handling. Parent and child data may be processed as described in the Privacy Policy, Child Safety & Data Promise, and applicable legal requirements.
For global access, Sanatana School applies a child-safety-first and parent-consent-first approach, including where local legal requirements differ.
Sanatana School may suspend, restrict, or terminate access immediately if these Terms are violated, if verification requirements are not completed, or if child safety, legal compliance, or platform integrity requires intervention.
Parents may also request account deactivation by email, but deactivation does not automatically entitle the user to a refund.
Sanatana School provides educational, cultural, and spiritual support content. We do not guarantee any specific educational, emotional, spiritual, behavioral, or developmental outcome for any child or family.
The platform does not provide medical, psychiatric, psychological, therapeutic, legal, or emergency services. Parents remain fully responsible for supervision and real-world decisions relating to the child.
To the maximum extent permitted by applicable law, Sanatana School Private Limited shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of data, loss of goodwill, interruption of access, exchange-rate losses, third-party gateway issues, or device / internet-related problems arising from platform use.
You agree to indemnify and hold harmless Sanatana School Private Limited, its directors, employees, affiliates, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your misuse of the platform, breach of these Terms, or infringement of any rights.
These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, courts located in Hyderabad, Telangana, India shall have jurisdiction over disputes arising out of or relating to these Terms.
If you access the platform from outside India, you acknowledge that your information may be processed in India and in other countries where our trusted service providers operate, subject to applicable safeguards and legal requirements.
You are responsible for ensuring that your use of the platform is lawful in your jurisdiction.
Sanatana School may update these Terms from time to time. Updated versions will be posted on the website with a revised effective date. Continued use after such update constitutes acceptance of the revised Terms.
For questions about these Terms & Conditions, contact: sanatanaschoolonline@gmail.com