Effective Date: April 20, 2026
Entity: Sanatana School Private Limited
Website: https://sanatanaschoolonline.com/
Contact: sanatanaschoolonline@gmail.com
Sanatana School Online is committed to protecting the privacy, dignity, and safety of children and families who use our platform. Our platform is designed primarily for children aged 5 to 10 and is accessed and managed by parents or guardians.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when we share it, how long we retain it, and what rights parents or guardians have in relation to child data.
Sanatana School is based in India but may be accessed by families in other countries. We therefore aim to apply a child-safety-first privacy standard that reflects the strictest applicable legal requirements for children’s data and parental consent.
Where relevant, our practices are informed by:
For all other countries, and for any situation where the law is unclear or varies by location, we apply a conservative global standard and require parent or guardian involvement for all children under 18.
If local law is more protective than this Policy, we will apply the more protective rule to the extent required.
We require a parent or lawful guardian to create the account, provide consent, and supervise the child’s use of the platform.
We may use age-gating, OTP verification, consent logs, and additional verification steps where required to confirm parent identity, age, and authority.
Parents may withdraw consent, request deletion, or restrict certain uses of child data, subject to legal and operational limitations described in this Policy.
We may collect the following parent or guardian information:
We do not store full card numbers, CVV numbers, net-banking passwords, or similar full payment credentials.
We aim to collect the minimum data reasonably required for learning delivery and safety. Depending on the feature used, we may collect:
We do not intentionally require or request:
We use collected information to:
We may use analytics and advertising / measurement tools such as Google Analytics and Meta Pixel to understand website traffic, performance, and campaign effectiveness.
We aim to configure such tools in a privacy-conscious manner. We do not knowingly share child personally identifiable information with Google, Meta, or similar providers for profiling or targeted advertising purposes.
Parents may disable certain cookies or tracking tools through browser controls or site consent settings where available.
Homework, audio, and similar learning submissions are stored for educational and accountability purposes. Such material is generally accessible only to the Sanatana School team and authorized systems.
Child videos or similar media will never be made public or shared with the enrolled family community unless the parent or guardian expressly approves such display through the platform’s approval workflow, which may include OTP confirmation.
If a parent has approved content for display, they may later request removal by emailing us. We will process such requests within a reasonable time, subject to backup cycles, safety review, and legal obligations.
We do not sell children’s data or family data.
We may share information only with:
We retain account and transaction information for the duration of the account and for up to 3 years thereafter, unless longer retention is required by law, dispute handling, tax, accounting, or security needs.
Child media such as voice notes, temporary uploads, draft submissions, and review media may be retained only for a limited operational period, such as up to 6 months, unless longer retention is needed for safety review, parent-approved public display, certification, dispute resolution, or compliance.
Subject to applicable law, parents or guardians may request to:
We aim to respond within 30 days, although identity verification may be required before actioning requests.
We may use cookies, pixels, and similar technologies for login continuity, analytics, security, preferences, and website performance. Some cookies are necessary for core functionality, while others may be optional.
You can control cookies through browser settings and any cookie-consent tools made available on the site.
We use reasonable technical and organizational measures to protect data against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed 100% secure.
Parents should also help keep data safe by protecting their password, keeping OTPs private, and supervising child use of the platform.
If you access the platform from outside India, you understand that data may be processed in India and in other countries where our trusted service providers operate, subject to appropriate safeguards and contractual protections where required.
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.
For privacy questions or requests, contact: sanatanaschoolonline@gmail.com